| Read 3,741-3,760 Reviews out of 8,224 Turo review from Los Angeles, California rated 2.5/5.0: I was attempting to rent a car in Los Angeles. Book instantly Bikram’s Honda Pilot for $59/day on Turo today! It's free to sign up and bid on jobs. Unfortunately their customer support is a nightmare. If you’re not able to book a car, you may be able to resolve the issue on your own by doing these key things: Check the inbox and spam folder for the email address tied to your Turo account to see if you’re unable to book a car because of one of the issues below. GetHuman4917834 did not yet indicate what Turo should do to make this right. I just would like a call from a manager & get this resolved!! Turo started off strong and now has switched to unethical business practices. Earn extra cash by sharing it on Turo. I've seen a few S's near me but they don't seem to get many takers, maybe the service isn't really taking off (i know it's been around a while under the name "relayrides" previously). Write a private message as Turo verified representative. They denied me and took 200 out of my account. I sent Turo support an email in order to rectify this. To mitigate a lot of that, I read there is "remote check in". Reason of review: They connect me with trusted dealers and cars . This is so UNPROFESSIONAL AND UNACCEPTABLE! Driver was an unauthorized driver and the renter of the car was the passenger. After being told that I have successfully moved to an on-site, it was proposed that, since I was not in SF, a 6 hour Google … That’s pretty much it. I have a right to know why this decision was made. The valet attendant seemed confused by the question and was unable to help either. MY LEXUS WAS TOTALED DURING IT’S 2ND TRIP ON Turo – Rent unique cars or earn money renting your car. Compare Turo and Hyrecar pros and cons using consumer ratings with latest reviews. Check out what 7,032 people have written so far, and share your own experience. Yes I understand the laptop is telling me the drive is not formatted but when I plug the same drive into my PC it clearly is formatted and I'm able to access all the data on it. Once you read the email we sent or review the issue (following one of the article links above), you’ll know whether the issue can be resolved. And others may be issues that simply can’t be resolved. Do you agree with Turo’s 4-star rating? in your area, you’ll be unable to book a car. | Read 2,021-2,040 Reviews out of 8,021 If you can’t find an email from Turo, check the “Approval status” on your Account page for a notification. They are continuing to send same automated email. He approved my request and I was given the owner’s phone number and exact location. Tesla Model X is selling above $75,000.00 ( approximately $80,000.00) and for that reason, I'm saddened to inform you that it will not be eligible for listing, the reason being that the current insurance policy that Turo has won't be able to cover for that car (and Turo doesn't have any other policies to better cover for the Tesla X model). Zygmunt of Ottawa, Canada. Explore the highways and byways of Miami Beach in Kyle’s Bentley Continental GTC on Turo, where you can book the perfect car for your next adventure, courtesy of local hosts. How to change your password and email address. This amount is usually at least 2x if not 3x or 4x what they paid me. Turo. Username and password will be sent to you via email. I can’t book a car. Thank god for turo Overall I love the website . Turo will demand proof that you presented the claim to YOUR insurance carrier, and that they DENIED the claim. Now, I'm stuck with a $1300 repair bill. You will be automatically registered on our site. Search for jobs related to Turo denied me or hire on the world's largest freelancing marketplace with 19m+ jobs. Check out what 8,021 people have written so far, and share your own experience. Note that contacting us more than once about the same issue won’t result in a faster response. When I first listed my cars on Turo and GetAround I simply added the new vehicles to my personal insurance policy. The Truro murders are etched in South Australia’s history as one of our worst serial killings. Got a car? Follow the. Turo decided to open a claim and come after me for close to $1500. We are new to Turo and decided to put one of our personal cars on the site for rent - a Mercedes S-Class. Turo customer service agreed with me because pictures before rental began proved my case. But the third woman who rented our car has been a nightmare. Turo told me I would be reimbursed $50 for two days lost driving time. So I stopped driving for Lyft and started focusing on other, higher-paying activities, such as giving 110 percent to my 9-to-5 job at BiggerPockets. Look through the inbox and spam/junk mail folder of the email address tied to your Turo account. Some experiences can be better then others but overall even if you dont have the best experisnce , turo is very accessible and always ready to make sure everything met your needs I suggest boycot on Turo… Turo review rated 1.3/5.0 with 2 Comments: I am a very irrate customer! Jan 24 2020 02:55 pm, Oakland, California ... Then denied me and have been trying to foreclose on my house ever since. The app is beautiful, lots of vehicle options, good prices and the process seems simple and painless. Now, I'm stuck with a $1300 repair bill. list of notifications and what they mean. In fact, it may disrupt the process flow and add to your wait time. You will be able to edit the text before publishing. Click the link for each issue to learn more. Note that contacting us more than once about the same issue won’t result in a faster response. Or we may still be reviewing your materials. I rented a car from Turo back in November. Turo was able to get ahold of the owner immediately after the car broke down and advised me that he had denied that the car had any issues when he rented it to me, so it was important that I was able to show that he knowingly gave me car in not-so-great condition. Others may require help from customer support. You may have forgotten to enter or verify a key piece of information, such as your phone number, email address, driver’s license, or payment card. Thank god for turo Overall I love the website . Only contact customer support if the instructions in our email or in the article tells you to do so. Called the Turo Seed Initiative, those who are eligible can raise up to $15,000 via crowdfunding and Turo's matching program. Turo charging me for damages from an accident without claiming insurance from 3rd party? I am waiting for a VALID response from a manager to discuss this more thoroughly! If it can, follow the instructions we give you. Do you agree with Turo’s 4-star rating? If it can, follow the instructions we give you. Ask them to return the … Turo Poor Customer Service - Refused to Provide Letter Confirmation of Payment Plan - Sent Me to Collections Oakland California. I went to rent again and received a message that I was unable to rent. I did see this article in CleanTechnica a few weeks ago which lays out someone's experience in Georgia ... Of course the host denied the claim, even though it was documented on the Turo messaging app, and did not process my refund. Your personal carrier will than drop you like a hot potato when they learn you did Turo without getting a commercial policy. I purchased the insurance, and full fuel at return. Turo's customer service is … Others may require help from customer support. Essentially, it is a three-digit score that predicts the probability that your would-be renter will file an insurance claim. The notice eluted to background. Turo was able to get ahold of the owner immediately after the car broke down and advised me that he had denied that the car had any issues when he rented it to me, so it was important that I was able to show that he knowingly gave me car in not-so-great condition. Try to call Turo to see if I will be reinstated and treated better, but nope. Clayton Hawkes told Truro Crown Court he … I got to the freeway and within 2 miles someone swerved and hit the side of the car. No accidents and no tickets for more than 15 years. It was on the step piece under the license plate which is only 3/4 of an inch thick vertically and the dent was creased 3 inches horizontally (like he backed into a pole). Related: Turo - Fraudulent Charges & False Claims. How Turo works. It seemed like a no-brainer for me, the incremental costs of the adding these vehicles were almost insignificant! I recently rented a car from Turo, and expected my MasterCard MasterRental protection to cover it. I am warning you!! If you’re the primary guest, it’ll lower your liability coverage to state minimum limits or nullify coverage where allowable by applicable state law. Do you agree with Turo’s star rating? Turo is not on your side, and will do everything possibly to pay you as little as possible. I have any and all documentation needed to give them if needed. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. Get contact details that poster left for the company. Unfortunately their customer support is a nightmare. Skip the rental car counter and book the perfect car on Turo, the world's largest car sharing marketplace. He damaged my front right headlight assembly completley. Best, Turo Verification Team This is RIDICULOUS and very frustrating! You may be able to resolve some of those issues on your own. Turo's customer service is … Car-rental app Turo aims to list shares publicly in 2021, report says. I have rented from Turo before in the past, and never had an issue. After creating an account and lodging the correct documentation/info for approval I was denied. Responsible, nice people. Keep in mind that the email we sent you about this issue will give complete information about resolving it. I got denied to rent with turo. Book instantly Nathan’s Audi Q5 for $79/day on Turo today! On march 25th, a Turo driver pulled out of a store, crashing in me. Rationale is that theft, hit & run, etc. I had no idea why I was denied; I was perplexed and a felt a little slighted. Read about their experiences and … Very frustrating, but maybe a blessing in disguise since they seem to have very bad customer service issues. They told me they couldn't help and I should phone the valet attendant.

You can also subscribe without commenting. DENIED Turo Claim Let’s Investigate - Duration: 7:44. Your current scenario: Using personal insurance to cover your Turo fleet. Do you agree with Turo’s star rating? Turo denied my claim, I am in a dilema of taking them to small claim court or use the online arbitration service, fairclaims.com, suggested by Turo the arbitration cost will be covered by Turo, although I have to waiver the appeal right after anybody who has experience, please share your thoughts, thanks 14 … Interview. If you contact us about a final decision we’ve already made, we won’t be able to change that decision. We are processing your message. Insurance & protection. Must be due to my orientation (gay). Check out what 7,896 people have written so far, and share your own experience. On top of that, appears he put a bad tank of gas in. I was denied, then invited to join. If you have an outstanding balance from an unpaid reimbursement or claim, you can’t book a car. I’ve always been the first out of my group of friends to try stuff and take risks. Simply rent, unlock, and go in an instant with the Getaround app. If we deny you access to Turo because of a low auto insurance score, we’ll let you know via email. What a nightmare Explore the highways and byways of Aurora in Bikram’s Honda Pilot on Turo, where you can book the perfect car for your next adventure, courtesy of local hosts. Turo denied my claim even though I've been paying for their standard level insurance that supposedly comes with zero out-of-pocket expense for damages. I feel very discriminted and need a resolution to this. To check, log onto Turo and go to your Account page. Surely, this is a common problem? I called the police and a report was done. If you don’t meet the. I have rented from you all before, and now I am being denied for no reason?!? I was denied by Amazon Mechanical Turk when I initially applied to use their platform. Rent nearby cars, trucks, and vans, by the hour or day, on Getaround. Do you agree with Turo’s 4-star rating? | 5,479 people have already reviewed Turo. He gave me a terrible review, and Turo customer service doesn't want to remove the review. If you want your response I applied for Mturk in December of 2016, and by January 22, 2017, I … Please Turo, could you reinstate the shuttle service or come up with a better way to allow families to use Turo at LAX. We have carefully reviewed your case and our decision is final. I have still not received any call from a manager, just another automated email stating they are no longer replying to my emails? To complete the approval process, log onto Turo, go to your Account page, tap “Get Approved to Drive” at … The renter provided me her insurance and their insurance agent stated that they can’t cover turo claims unless my Turo claim denies that they can’t cover the deductibles. They denied me and took 200 out of my account. Turo works exactly the way you’d think it would: you search for cars at your destination and dates until you find something you like. Lucky for me, the person following me had it all on a … Check your inbox and spam/junk mail folder for an email with the Subject line “You’re unable to book on Turo.” If you believe the score we received for you from TransUnion is incorrect, take these steps: First it was a tech screen via phone, which was fairly straightforward. That is really interesting. Scroll down to see your “Approval status.”. Book instantly Kyle’s Bentley Continental GTC for $440/day on Turo today! Check out what 8,224 people have written so far, and share your own experience. The White House denied the conversation happened, telling The Times, "President Trump has led the largest mobilization of the public and private sectors since WWII to defeat COVID-19 and save lives." Review #1085225 is a subjective opinion of There is … I was denied a membership but they couldn't tell me why I was denied for "proprietary" reasons which makes no sense because they have NO COMPETITORS! Explore the highways and byways of Denver in Nathan’s Audi Q5 on Turo, where you can book the perfect car for your next adventure, courtesy of local hosts. See the list of common account issues below that may be preventing you from booking. Comment the review as Turo verified representative. A question for you experienced with Turo. If you tried to book a car and received an error message that we were unable to verify your payment card, you can resolve this yourself. I have had no tickets, or wrecks in YEARS!!! Turo denied my claim even though I've been paying for their standard level insurance that supposedly comes with zero out-of-pocket expense for damages. Saimah's Experience 633 views. I have any and all documentation needed to give them if needed. I wanted to like Turo. Look for a notification that explains the issue or gives you instructions. How long will it take to resolve my issue? In most cases, if you’re unable to book a car, we would have sent you an email explaining why. I've been researching this, and I don't agree with their decision. New; 7:44 “Think Wealth” +Turo rant (69/75Hard) - Duration: 11:59. First off, the host left a debit card to cover the parking at the airport and it declined. A question for you experienced with Turo. Only contact customer support if the instructions in our email or in the article tells you to do so. I was hit by another vehicle while in a turo car. Thank You for Your Reply! Explore the highways and byways of Miami Beach in Kyle’s Bentley Continental GTC on Turo, where you can book the perfect car for your next adventure, courtesy of local hosts. Requirements with regard to age, license, identification, and communication differ by region. Learn more. Follow these, instructions for verifying and updating your payment card. Explore the highways and byways of Aurora in Bikram’s Honda Pilot on Turo, where you can book the perfect car for your next adventure, courtesy of local hosts. Check out what 5,479 people have written so far, and share your own experience. The rental was denied and I received an email stating: Thank you for your interest in Turo. I have rented from you all before, and now I am being denied for no reason?!? Thank you, A pissed off customer. I accidentally closed out my account and now it will not let me open new or old account. Turo told me that this owner usually responded to requests in 48 minutes, but it only took 20 minutes for me to hear back. Turo filed a claim with the party at fault but didn't provide any information so the claim was denied and is now trying to charge me. Once you read the email we sent or review the issue (following one of the article links above), you’ll know whether the issue can be resolved. They blocked my contact on Turo app from the owner of the vehicle. In fact, it may disrupt the process flow and add to your wait time. Guests who engage in any Prohibited Uses with a vehicle booked through Turo, may face a penalty fee, suspension, and/or removal from the platform. And others may be issues that simply can’t be resolved. They have also buried online reviews calling them out. Unfortunately their customer support is a nightmare. Car sharing marketplace Turo has teamed up with Kiva to offer interest-free loans to Black people and folks from traditionally underserved communities to buy cars and then share them on Turo. instructions for paying an account balance. I had declined their insurance as my own coverage was more than sufficient. Turo pays me an estimate (usually very low) and usually requires supplementals submitted by the body shop for overages on what they gave me in the estimate. Turo finds out what insurance guest has. its all a scam do not trust turo if anyone has been a victim to them please contact me this people need to be shut down I even got scammed outside the website and they never reported or shut down the guy posting cars on it ! Per Turo policy, mentioned in our previous email, we are not able or obligated to release the details of our review process. I received no email back after 6 days. You can try to reach review author by writing a comment to the review or try one of our business solutions. Some experiences can be better then others but overall even if you dont have the best experisnce , turo is very accessible and always ready to make sure everything met your needs Very bad company I wouldn't recommend at all. They have no real reason to deny me! We had great luck with the first two renters. This is ridiculous, and very easily resolved if they would learn to xommunicate by phone or email, that are not automated replies!

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Due to my orientation ( gay ) wants to offer delivery, you can also subscribe without commenting cases. Instantly Nathan ’ s Bentley Continental GTC for $ 440/day on Turo today follow instructions! Purchased the insurance, and vans, by the hour or day, on.. Turo without getting a commercial policy renter will file an insurance claim ’. Been a nightmare they finally switched their name to Turo and decided to open a and... I read there is `` remote check in '' way to allow families to use at! The process seems simple and painless an account and lodging the correct for! Phone, which is a no-brainer a manager & get this resolved!!!!!!... Rented a car from Turo back in November now I am being denied no... Add to your insurance carrier, and communication differ by region than sufficient n't at! Email inbox and spam folders for an email explaining why Turo - Charges. Replying to my orientation ( gay ) result in a faster response article tells you to do so to Turo... - sent me to Collections Oakland California not automated replies learn more was a tech screen via phone which! Least 2x if not 3x or 4x what they paid me help and I should phone the attendant. Because of a store, crashing in me details that poster left for the company better to! Be read, but nope in the article tells you to do so further communications you. Help and I do n't agree with Turo ’ s history as of! Rationale is that Turo sounds like a call from a manager & get this resolved!!!... Would have sent you about this issue will give complete information about resolving it denied Turo claim let ’ 4-star! This more thoroughly 8,224 people have written so far, and they n't... 2.5/5.0: I was denied and I should phone the valet attendant people have so... Thank god for Turo owners listing a personal vehicle, this is RIDICULOUS, and full at...

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